Refund / Cancellation Policy

This policy explains how cancellations and refunds work for sweeply's paid plans.

1. Cancelling your plan

You can cancel your subscription at any time from Settings > Billing > Manage billing. Cancellation stops future renewals; you keep access to your paid plan until the end of the current billing period.

2. Refunds

Payments already made for the current billing period are generally non-refundable, except where required by law. If you believe you were charged in error, contact support@sweeeply.com within 14 days of the charge and we'll review it.

3. Trials and downgrades

If a free trial is offered, no charge occurs until it ends, and you can cancel before then at no cost. Downgrading to a lower plan takes effect at the next billing cycle.

4. Contact

Billing questions can be sent to support@sweeeply.com.